Tapatalk Privacy Shield Notice

Effective Date: August 1, 2023



At Tapatalk (“Tapatalk”, “we” or “us”), we are committed to protecting your privacy. For those users that visit our web or mobile sites, or use our Apps, we describe our practices in our Privacy Policy located here. 

Personal Data from the EU

This Privacy Shield Notice sets out the privacy principles we follow with respect to transfers of personal information from the European Economic Area ("EEA") and Switzerland to the United States (collectively, “EU Exported Data”), including personal information we receive from our customers, as well as information from individuals who visit our web and mobile sites, or use our Apps.  This Privacy Shield Notice applies only to EU Exported Data.

We comply with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce (the “Shield”) regarding the collection, use and retention of personal information from the EU and Switzerland. Tapatalk has certified to the Department of Commerce that it adheres to the Privacy Shield Principles in respect of all personal information received from the EEA and Switzerland in reliance on the Shield.

The Federal Trade Commission has jurisdiction over our compliance with the Privacy Shield. If there is any conflict between the terms in this Notice and the Privacy Shield Principles, the Privacy Shield Principles shall govern. For more information about the Privacy Shield generally, and to view our certification online, please visit https://www.privacyshield.gov.


The types of personal information we may receive in the United States, as well as the purposes for which it is processed, are set out in our Privacy Policy.

We will only process personal information in ways that are compatible with the purposes for which it was collected, or for purposes you later authorize. Before we use your personal information for a materially different purpose, we will provide you with the opportunity to opt-out.


Information about the types of third parties to which we disclose personal information and the purposes for which we do so is described in our Privacy Policy.

If we transfer any of your personal information to a third party acting as an agent, we will be responsible for any acts of those third party agents that are inconsistent with the Privacy Shield Principles, unless otherwise provided by law.


Please note that under certain circumstances, we may be required to disclose your personal information in response to lawful requests by public authorities, including requests relating to national security or law enforcement requirements.


You may have the right to access personal information that we hold about you and request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of a third party. If you would like to request access to, correction, amendment, or deletion of your personal information, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity.


To find out more about the choices and means available to you for limiting the use and disclosure of your personal information, please see the section entitled "Your Privacy Rights" in the Privacy Policy.


In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of your personal information. EEA and Swiss individuals with inquiries or complaints regarding our Privacy Shield practices should first contact us at [email protected] or in writing to:

Tapatalk, Inc.

Attn: Privacy Officer

406 Broadway #158

Santa Monica, CA 90401

We will investigate and attempt to resolve any Shield-related complaints or disputes within forty-five (45) days of receipt.

If you have an unresolved Privacy Shield complaint that we have not addressed satisfactorily, please contact JAMS, our US-based third party dispute resolution provider free of charge. To find out more, go to https://www.jamsadr.com/eu-us-privacy-shield or to make a complaint directly, please use this form at https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim.

You may also have the option to select binding arbitration for the resolution of your complaint under certain circumstances. To find out more about the Privacy Shield's binding arbitration scheme please see https://www.privacyshield.gov/article?id=ANNEX-I-introduction.


We reserve the right to amend this Notice from time to time consistent with the Privacy Shield's, requirements